ASCENDANCE MOBILITY – TERMS OF USE
These Terms of Use (“Terms”) govern your access to and use of the Ascendance Mobility website, content, tools, and related services (collectively, the “Services”). By accessing or using our website, you agree to be bound by these Terms, our Reservation Letter, and our Privacy Policy. If you do not agree, you must not use our Services. These Terms apply to all users, including visitors, reservation holders, customers, and business partners.
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to misuse the website, including by violating any applicable laws or regulations, attempting to gain unauthorized access to any part of the website or its related systems, interfering with or disrupting its operation (for example, through viruses, bots, or denial‑of‑service attacks), scraping or harvesting any data or content without our prior written consent, impersonating any person or entity, or transmitting any unlawful, harassing, defamatory, or otherwise objectionable material. We reserve the right to suspend, restrict, or terminate your access to the website at any time without notice if we reasonably believe you have violated these Terms.
Certain features of our Services may require you to create an account, for example to make a reservation or manage your preferences. When you register, you agree to provide accurate, current, and complete information, to maintain the confidentiality of your login credentials, to notify us immediately of any unauthorized use of your account, and to accept responsibility for all activities that occur under your account. We reserve the right to refuse service, suspend accounts, or change account requirements at our discretion.
Ascendance Mobility provides electric vehicles, reservation services, and mobility solutions, including but not limited to direct sales, leasing, subscription, and mobility‑as‑a‑service offerings. All product descriptions, features, specifications, pricing, and availability presented on the website are subject to change at any time without notice. Images and renderings are illustrative only and may not reflect final production models. Nothing on this website constitutes a binding offer to sell any product or service. Any purchase, lease, or financing arrangement will be governed by a separate written agreement, such as our Reservation Agreement, Purchase Agreement, or Lease Agreement. We make reasonable efforts to ensure accuracy, but errors may occur, and we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.
Reservations made through our website are governed by our Reservation Letter, which includes terms regarding reservation fees (non‑refundable except as required by law), priority and allocation, cancellation policies, and the transition to purchase or lease. We use third‑party payment processors such as Stripe, Flutterwave, or PayPal to handle transactions. By making a payment, you agree to their applicable terms. We are not responsible for errors, delays, or issues arising solely from third‑party payment services.
All content on this website, including text, graphics, logos, icons, images, videos, audio clips, product designs, renderings, vehicle configurations, software, source code, and underlying technology, as well as our trademarks, service marks, and trade dress (including “Ascendance Mobility” and associated logos), is the property of Ascendance Mobility or its licensors and is protected by applicable copyright, trademark, patent, and other intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works from any part of the website, use our trademarks or logos without prior written consent, or reverse engineer, decompile, or disassemble any software on the website. Limited permission is granted to temporarily download one copy of website materials for personal, non‑commercial transitory viewing only.
If you submit comments, suggestions, ideas, reviews, or other content to us (“Feedback”), you grant Ascendance a perpetual, irrevocable, royalty‑free, worldwide license to use, modify, publish, and distribute such Feedback for any purpose without compensation to you. You represent that you own or have permission to submit the content and that it does not violate any third‑party rights. We are not obligated to use or respond to any Feedback, and while we may at our discretion publish user reviews or testimonials, we do not verify their accuracy.
Our website may include links to third‑party websites or integrations with external services such as payment providers, financing partners, mapping services, or social media platforms. These third parties are not controlled by Ascendance, and we are not responsible for their content, privacy practices, terms, or performance. Your interactions with third parties are governed solely by their own terms and policies, and links do not imply endorsement or affiliation. We encourage you to read the terms and privacy policies of any third‑party site you visit.
To the fullest extent permitted by law, the website and all content, features, and functionality are provided on an “AS IS” and “AS AVAILABLE” basis. We make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or timeliness of any content, the availability or uninterrupted operation of the website, or the merchantability, fitness for a particular purpose, or non‑infringement of any content or service. We do not warrant that the website is free of viruses, malware, or other harmful components. No advice or information obtained from us, whether oral or written, creates any warranty not expressly stated in these Terms.
To the maximum extent permitted by applicable law, Ascendance Mobility, its affiliates, officers, employees, agents, and partners shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of, or inability to use, the website or Services, including any errors, omissions, interruptions, delays, or losses of data, reliance on any information provided on the website, unauthorized access to or alteration of your transmissions or data, or any conduct or content of any third party. This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages. In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Ascendance Mobility and its officers, directors, employees, agents, and partners from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the website or Services in violation of these Terms, your violation of any applicable law or third‑party rights, or any content you submit or transmit through the website. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us.
We reserve the right to suspend or terminate your access to the website or any Services at any time without notice for any reason, including but not limited to violation of these Terms or other agreements (such as the Reservation Agreement), fraud, abuse or misuse of the website, or legal or operational requirements. Upon termination, all provisions of these Terms that by their nature should survive—including intellectual property, disclaimers, liability limits, indemnification, and governing law—shall remain in effect.
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of laws principles, unless otherwise required by mandatory consumer protection laws in your jurisdiction. Any dispute arising out of or relating to these Terms or your use of the website shall first be attempted to be resolved through good‑faith negotiation. If unresolved, the dispute shall be submitted to binding arbitration in Lagos, Nigeria, in accordance with the Arbitration and Conciliation Act of Nigeria, with each party bearing its own costs unless applicable law provides otherwise. Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property or confidential information.
We may update or modify these Terms from time to time to reflect changes in our operations, technology, legal requirements, or industry practices. Material changes will be notified via a notice on our website or by email where reasonably possible, and the “Effective Date” at the top of these Terms will be revised. Your continued use of the website after any changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using our website and Services.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, together with our Reservation Agreement and Privacy Policy, constitute the entire agreement between you and Ascendance regarding your use of the website and supersede all prior agreements. You may not assign or transfer these Terms or any rights hereunder without our prior written consent, though we may assign these Terms without restriction.
If you have any questions, concerns, or requests regarding these Terms of Use, please contact us at hello@ascendanceev.com. For legal matters or formal notices, please use the subject line “ATTN: LEGAL – TERMS OF USE”.
